ZRA suspends penalties, debt recovery over historical tax data reconciliation

He said the migration was intended to improve transparency and tax administration by allowing taxpayers to access historical and current tax records through a single platform.

Banda said ZRA had established a dedicated technical working group to improve communication and resolve challenges arising from the migration and reconciliation process.

The meeting followed concerns raised by business associations over the administrative inconveniences, the accuracy of migrated records and the lack of consultation before the exercise.

Zambia Association of Manufacturers president Mohammed Umar, who co-chaired the meeting, welcomed ZRA’s engagement with the business community and the explanations provided on TCC suspensions and the integrity of migrated data.

ZRA has encouraged taxpayers whose TCCs were suspended to reapply for reinstatement, adding that migrated records would be reconciled with taxpayers before being posted to their accounts.

Earlier this month, the authority completed the transfer of historical tax transactions from decommissioned legacy systems to TaxOnline.

The migrated records include tax returns, payments, offsets, assessments, penalties, fines, interest and refunds.

ZRA has urged taxpayers to review their records, reconcile their accounts and report any discrepancies through established channels.

The authority has also encouraged eligible taxpayers to use the ongoing Extended Voluntary Disclosure Scheme (EVDS), which allows applicants to seek waivers of penalties and interest.

Banda said the reforms were expected to promote transparency, predictability, fairness and equity in tax administration while supporting the Government’s Grow Zambia Agenda.

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