Business
Keeping Zambia Moving: The Impact of the 2026 FIFA World Cup on Yango Partner Drivers, Couriers, Passengers and Customers
As football fans across Zambia gather to watch the World Cup, the tournament is shaping more than just conversations around the beautiful game. Across Lusaka, it is also changing how people move around the city, how they order food, and how partner drivers and partner…
Picture: Mwebantu
As football fans across Zambia gather to watch the World Cup, the tournament is shaping more than just conversations around the beautiful game. Across Lusaka, it is also changing how people move around the city, how they order food, and how partner drivers and partner couriers are supporting customers throughout the tournament.
With thousands of fans heading to restaurants, sports bars and community watch parties, Yango partner drivers and couriers are helping customers travel safely to and from match venues while also making it easier for people to complete errands before kick-off. Whether it’s a quick trip across town before the game or a late-night journey home after the final whistle, partner drivers are helping customers enjoy the tournament without compromising on safety.
For partner driver Jonathan Lungu, known to many customers as “Captain Jonathan,” the tournament has become another opportunity to deliver exceptional service while helping passengers get where they need to be.
Jonathan, who has built a reputation for offering customers complimentary water, charging cables, Wi-Fi and a personalised in-car experience, says every journey is an opportunity to put the customer first.
“The most important thing is making customers feel comfortable. Whether they want to chat, listen to music or simply enjoy a quiet ride, I want every trip to be memorable because great customer service makes all the difference.”
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While partner drivers are helping customers reach the action, Yango Food partner couriers are helping bring the matchday experience home.
As more football fans choose to watch games from the comfort of their homes, Yango Food has seen increased demand for food deliveries during match periods. Instead of leaving home and potentially missing kick-off, customers are increasingly relying on Yango Food to have meals delivered quickly so they can stay focused on the game.
Yango Food partner courier Mike Sibanene says many of the deliveries he has completed during the tournament have been food orders, with customers preferring to stay home while enjoying the football.
“I’ve noticed that most of the orders have been food deliveries because people don’t want to leave home during the matches,” he says. “When opportunities like this come, you put in your best because customers are depending on you.”
To keep up with the increased demand, Mike has also collaborated with other delivery partners, ensuring more customers receive their meals on time while creating opportunities for others to earn through the platform.
Throughout the tournament, partner drivers and food partner couriers have continued playing an important role in helping Lusaka enjoy the World Cup safely and conveniently. From transporting fans to watch parties, helping people finish their daily activities before kick-off, to delivering meals directly to customers’ doorsteps, they are ensuring football fans spend less time worrying about logistics and more time enjoying every moment of the tournament.
As the World Cup continues, Yango remains committed to supporting safer mobility and reliable food delivery, helping people connect with football—and with each other—wherever they choose to enjoy the beautiful game.
Listen to the Yango Unraveled podcast here: https://open.spotify.com/episode/3xsd1yVCuGXBoR7oEpi01T?si=d1f0ed021de94322
And watch it here: https://youtu.be/vp8tSp9wLgY?si=GXj2DN0x1fJmB5fB
Source: Mwebantu — Read more
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