Growing Zambia’s tourism together

This innovation will allow visitors to engage with Zambia’s history and culture in fresh, exciting ways. Meanwhile, the Ministry of Tourism is pushing for digital inclusion. Permanent Secretary Evans Muhanga has urged venture funds and investors to support tourism tech start-ups.

Rural lodges, cultural villages and small businesses are being encouraged to adopt mobile payment platforms and automated booking systems. Expanding 4G and 5G connectivity to remote areas is another welcome measure which will ensure that even rural communities benefit directly from tourism revenue.

ZTA leaders have also emphasised the importance of investing in digital infrastructure and data analytics. As artificial intelligence reshapes global tourism, Zambia must adapt to remain competitive. These tools will help the country understand visitor preferences, target marketing campaigns more effectively, and position itself as a destination of choice. Tourism can be a powerful engine for economic growth.

Every visitor brings income for hotels, restaurants, transport operators and local businesses. It creates jobs for young people, opportunities for artisans, and revenue for communities.

If Zambia reaches five million arrivals by 2031, the impact on the economy will be transformative. But numbers alone are not enough. Tourists remember experiences such as the warmth of a welcome, the cleanliness of a lodge, and the professionalism of a guide. Raising standards across the sector is essential.

Government can build infrastructure and market destinations, but the true measure of success lies in how visitors feel when they leave Zambia. This is where citizens come in. Tourism cannot be left to government agencies and big investors alone. Every Zambian has a role to play in making the country attractive to visitors.

Citizens can engage in small tourist ventures like homestays in rural areas, guided village tours, canoe services on rivers, traditional food stalls near tourist sites, or crafts that reflect Zambia’s culture. These ventures enrich visitor experiences and spread tourism benefits to communities.

Equally important is raising standards. Clean surroundings, respectful service and genuine hospitality must become everyday practice. Tourists notice the details: a tidy street, a friendly smile, a safe environment. If every citizen treats visitors with pride and care, Zambia’s reputation will grow stronger.

Protecting national assets is also part of patriotism. Roads, museums, heritage sites and national parks belong to the people. Damaging them out of anger or neglect is not just an attack on Government.

It is an attack on the nation itself. Tourists come to see well-preserved wildlife, clean cities and vibrant culture. Safeguarding these treasures is everyone’s responsibility. The Grow Zambia Agenda is not just a government programme. It is a national vision. To reach five million tourist arrivals by 2031, we must work together.

Government will continue to market Zambia abroad, modernise museums and expand digital infrastructure. Citizens must raise standards, start ventures, and embrace tourism as a shared responsibility.

Tourism is about showing the world who we are in terms of our culture, our hospitality and our heritage. If we unite in this effort, Zambia can become one of Africa’s leading destinations.